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Paychex Reviews

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About Paychex

Paychex.com is a platform that offers a wide range of services. The primary focus is on Payroll & HR Solutions. They provide a simple approach to Payroll, HR, and Benefits. Their services are designed to help businesses hire, pay, manage, and retain employees with confidence.

They offer Payroll Packages that are built to fit businesses of every size. These packages provide support beyond payroll and offer flexible pay options for employees to choose from. Their HR Services provide dedicated support and scalable tools, help businesses offer world-class benefits to retain talent, and stay ahead of regulations with compliance expertise.

Paychex also offers an All-in-One HR Solution. This service allows businesses to outsource their HR functions to increase productivity with a PEO, get dedicated guidance on changing regulations, and offer Fortune 500 benefits options.

They provide Payroll Services, Human Resources, Time & Attendance, 401 (k) & Retirement, and Health & Benefits. They have solutions for businesses of all sizes, from self-employed individuals to large businesses with 1,000+ employees.

Their Paychex Flex is a popular product that is a cloud-based payroll and HR software tool. It provides a full-featured payroll service for W-2 employees and 1099 contractors. You can choose weekly, biweekly, semimonthly or monthly payroll. The vendor also offers a variety of payment methods for employees, including paper checks, online direct deposit, and payroll cards.

In addition to payroll services, Paychex offers all-in-one technology and support, including HR services and consulting, 401 (k) and benefits administration, Credit card processing services, and Business insurance.

Overall, Paychex provides comprehensive solutions for businesses to manage their HR and payroll needs.

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Paychex Customer Reviews (2)

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Juan Montero
Juan Montero
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Feb 12, 2023
Jessica Nelson
Jessica Nelson
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Feb 12, 2023

Paychex Customer’s Q&A

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Paychex FAQs

FAQ

About Paychex.com Popular Products and Services?

Paychex.com offers a range of products and services designed to help businesses manage their HR, payroll, and benefits. Their solutions are tailored to businesses of all sizes, from self-employed individuals to large corporations with over 1,000 employees.

Key offerings include Payroll Packages, which provide flexible pay options and support beyond payroll. They also offer HR Services that provide dedicated support, scalable tools, and compliance expertise. Businesses can also benefit from their All-in-One HR Solution, which allows companies to outsource their HR functions to increase productivity.

In addition to these, Paychex provides Time & Attendance services, 401 (k) & Retirement plans, and Health & Benefits packages. They also offer solutions for specific industries such as Restaurants & Hospitality, Professional Services, Healthcare, Skilled Trades, Retail, and Senior Living.

Paychex also regularly releases new products and services, with recent updates focused on improving the digital HR user experience, providing future-focused analytics, retirement readiness, flexible payment options, and reporting solutions.

Please note that this information is based on the latest available data and may be subject to change.

FAQ

About Paychex.com Prices and Cost?

Paychex offers a variety of payroll services with different pricing structures. The Paychex Flex platform provides three basic tiers of payroll services: Paychex Flex Essentials, Paychex Flex Select, and Paychex Flex Pro.

The Paychex Go plan costs around $60/month plus $4 per user. The Paychex Flex pricing ranges from $90 to $150/month plus about $5 per user. The Paychex Flex Enterprise plan is customized for your company, so the cost would be based on your specific needs.

On average, a company with 10 employees will pay approximately $3,300 per year for bi-weekly payroll through Paychex. They also charge a setup fee of $200. Paychex charges an additional fee of $60 plus $6.25 per employee for year-end W-2s and 1099s.

Please note that these prices are subject to change and it's always best to check the official website or contact Paychex directly for the most accurate and up-to-date information.

FAQ

About Paychex.com Payment Method?

Paychex.com offers a variety of payment processing services. These include Point of Sale (POS) solutions, credit and debit card payment processing, online payments services, ACH processing services, and eCheck processing. They also provide interchange optimization, transparent pricing, and PCI compliance reminders. Paychex.com offers next-day, same-day, and real-time funding options.

For credit card payment processing, they accept major credit cards such as Discover®, Visa, MasterCard®, and beyond. They even have options to add surcharges to credit card payments so businesses get 100% of the sale. They also offer dynamic currency conversion, which provides a receipt to international customers with the purchase in U.S. dollars, the conversion rate, and the cardholder’s home currency amount.

For online payment processing, businesses can make their PC a payment processing terminal. With CardPointe and Converge gateways, businesses can accept credit cards, debit cards, eChecks, and gift cards — and they can do it in person, on the phone, and online. They also offer a mobile payment processing solution that can process from iPhone®, iPad®, and Android™ devices.

For ACH payment processing, businesses can give their customers the option to pay by ACH bank transfer — a simple, secure way to pay. This can help businesses tap into a wider customer base, and it’s less expensive than credit card processing transactions.

For eCheck payment processing, businesses can process eChecks (also known as electronic, online, or internet checks) fast by converting paper checks into digital payments. Using ACH, eCheck payment processing direct debits from the customer’s checking account into the company’s business bank account, with payments typically clearing within a few business days. It’s safe and secure for customers, while being a cost-effective payment method for businesses.

FAQ

How do I contact the Paychex Store?

To get in touch with the Paychex Store Team, there's a form available on their website. They promise to respond within one business day. For tracking orders, log into the Paychex Store account, navigate to the 'My Orders' heading, and choose 'View Order History'. The UPS tracking number will be in the upper left corner of the screen. Click on the tracking number to be taken directly to the UPS site with current tracking information. For any questions about a new product or to request a return, this form can be used. It requires the First Name, Last Name, Phone Number, Email Address, Company Name, and Paychex ID. If there's a need to return items, contact the Paychex Store at service@paychexstore.com before returning items.

FAQ

What is Paychex?

Paychex is a provider of human resources, payroll, and employee benefits outsourcing services for small- to medium-sized businesses. It offers industry-leading all-in-one solutions for managing HR, payroll, benefits, and more. Paychex provides solutions for self-employed business owners to pay themselves a salary while also saving for retirement. It also offers small business solutions that are customized for businesses with 1–19 employees to help save time, cut costs, and comply with government regulations. For businesses with 20–49 employees, Paychex solutions can help owners and managers save time, reduce errors, and stay informed of new and changing regulations. Paychex also offers large business solutions; a blend of service and technology to help in efforts to stay compliant and in control of the HR infrastructure. Paychex Flex® is their all-in-one HCM, PEO, and HR software that can streamline payroll, benefits, workforce management, talent management, and the employee experience through a secure platform backed by experienced support. Paychex can help the owners and HR managers of small to medium-sized businesses manage human resource administration tasks, streamline talent management, and access critical data to help them make informed business decisions with confidence. Paychex payroll services can make it easy for small to medium-sized businesses to process payroll and payroll taxes. It also offers time and attendance system integrated with payroll, retirement services, recruiting and applicant tracking solution, benefits administration, hiring and onboarding services, and professional employer organization (PEO). Paychex is headquartered in Rochester, New York.

FAQ

What are the features of Paychex's payroll packages?

Paychex offers three payroll plans: Paychex Flex® Select, Paychex Flex® Pro, and Paychex Flex® Enterprise. Each plan is designed to fit the needs of businesses of different sizes.

The Paychex Flex® Select plan offers one-on-one support to tackle business needs, employee training and development system, online payroll processing, tax filing, and dedicated support available 24/7.

The Paychex Flex® Pro plan provides full-service setup, payroll, and tax filing — online or with a dedicated specialist. It also includes robust HR software and handbook tools, with a personal consultation.

The Paychex Flex® Enterprise plan is an all-in-one payroll and HR solution. It provides insights through custom analytics, supports hiring and onboarding employees, and offers support available 24/7.

All three plans offer a variety of payment methods including paper checks, payroll cards, and direct deposits. Payroll can be scheduled on a weekly, biweekly, or monthly basis. They also include features like automatic payroll tax filing, automatic new-hire state reporting, employer-facing mobile payroll app, direct deposit, employee self-service portal access, and 24/7 customer service access via phone or online chat.

Additional services such as retirement services, business insurance, and employee benefits are also available as add-ons. Paychex Flex® integrates with dozens of business applications to seamlessly connect and share data, saving time on manual entry.

Please note that the prices for these plans are customized based on your unique needs.

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